Botco.ai is a full-featured chatbot platform designed to connect with a business’ CRM system to provide a comprehensive view of its campaign conversations in multiple channels for personalized buyer conversations. The solution’s machine-learning capabilities also transcribe buyer conversations to help users gain insights into their campaign and deal health.
Botco.ai will use the new capital to develop its chatbot analytics to help users drive greater engagement in digital channels. Botco.ai also plans to expand its integration capabilities with other CRM systems to simplify the transfer of leads and transcriptions from system to sales rep.
“While most chatbot solutions can only handle the most basic questions and are severely limited in their ability to customize or personalize the experience, we built Botco.ai on a foundation of natural language processing (NLP) so users can hold intelligent conversations that directly address visitor’s needs — even relatively complex ones,” said Rebecca Clyde, CEO of Botco.ai, in a statement. “VamosVentures understands the crucial need for a solution like Botco.ai in today’s environment, and we share their optimism for the potential of technology to create meaningful change in society.”