Invoca, a conversation intelligence platform, has launched its Invoca Exchange marketplace, which is designed to help user build improved digital experiences and increase their revenue through a centralized hub of integrations and partner solutions.
Invoca Exchange aims to provide marketing, sales, E-commerce and CX teams access to 40 partner solutions and integrations, allowing them to easily implement conversation intelligence data and solutions to optimize their tech stacks. The new marketplace also helps users find new apps that can generate revenue and improve their digital experiences.
“Customers that activate conversation data through integrations see exponentially more value not just out of Invoca, but from all the technology they use,” said Gregg Johnson, CEO of Invoca, in a statement. “With Invoca Exchange, we’ve made it even easier for customers to activate conversation data across all of their customer engagement platforms.”
Invoca also announced a new partnership with digital intelligence platform FullStory, expanding its marketplace and deepening Invoca’s customer experience optimization capabilities.
“We’re so excited to partner with Invoca because of its commitment and track record of providing seamless integrations with its app partners and exciting new solutions for its customers,” said Libby DeCamps, Head of Marketing at FullStory, in a statement. “The FullStory integration with Invoca will allow our mutual E-commerce and digital experience customers to bring together conversation intelligence with insights from digital interactions to provide unmatched online experiences.”
