If you're looking for insights into the latest global shifts and trends in digital consumer behavior, you're in the right place.
While great digital experiences for consumers are often viewed as the means to increased convenience and a better variety of products and services, for brands, the beauty of digital experience intelligence is in the data and the business insights it can provide. As business technologies become smarter and our digital maturity expands, so too does the wealth (and depth) of consumer data made available to us.
In the "2022 Digital Experience Benchmark Report," we analyzed more than 100 data points from more than 46 billion user sessions around the globe. The goal of the report is to show you how your CX performance stacks up against others in your industry to help you make important decisions about where to focus your attention and resources to gain a competitive advantage.
Check it out to get:
Insights into where you fall within your industry's competitive landscape;
Expert analysis and guidance to improve your digital CX and help your brand stand out; and
Strategic data to help you make informed updates to your digital strategy.