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Latest In: Conversation Intelligence

AI artificial intelligence chatbot conversation insights Conversation Intelligence conversation marketing conversational conversational intelligence Drift Sales Enablement sales strategy
Live Agents Have Less Than 2 Minutes To Engage Site Visitors, Drift Research Reveals

Live Agents Have Less Than 2 Minutes To Engage Site Visitors, Drift Research Reveals

Live agents who connect with site visitors within two minutes of the prospect interacting with a chatbot have…

Blog January 16
chatbot Conversation Intelligence customer conversations customer experience email marketing personalization Sendinblue
Sendinblue Launches New Feature To Help Manage Customer Conversations

Sendinblue Launches New Feature To Help Manage Customer Conversations

Quick Scoop: Sendinblue unveiled a new chat widget, Conversations. Conversations is designed to manage customer communications across all…

Industry News March 29
Conversation Intelligence customer experience Data management Five9 Invoca personalization
Five9 Expands Partnership With Invoca To Deliver ‘PreSense’ Tool For Contact Centers

Five9 Expands Partnership With Invoca To Deliver ‘PreSense’ Tool For Contact Centers

Quick Scoop: Five9 strengthened its partnership with Invoca to offer a joint solution designed to enable real-time data…

Industry News March 23
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How Sales Organizations Can Use Data To Quell Economic Headwinds

How Sales Organizations Can Use Data To Quell Economic Headwinds

The economic headwinds that are buffeting businesses have increased in force. In fact, the baseline forecast is for…

Demanding Views February 24
AI artificial intelligence Conversation Intelligence Data management Five9 Invoca Sales Enablement
Invoca Enhances Partnership With Five9 To Drive Revenue & Deliver Seamless CX

Invoca Enhances Partnership With Five9 To Drive Revenue & Deliver Seamless CX

Invoca, an AI-powered conversation intelligence platform, strengthened its partnership with Five9, a provider of cloud contact center solutions,…

Industry News August 17
AI artificial intelligence Conversation Intelligence revenue enablement RFPIO Sales Enablement Sales strategies
3 Effective Tools Sales Teams Need Now

3 Effective Tools Sales Teams Need Now

For sales teams across the country, the shift from in-person to online work during to the Covid-19 pandemic…

Demanding Views July 12
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Mediafly Acquires ExecVision To Help Close The ‘Insights-to-Performance' Gap

Mediafly Acquires ExecVision To Help Close The ‘Insights-to-Performance’ Gap

Mediafly, a revenue enablement and intelligence platform, acquired ExecVision, a conversation intelligence (CI) provider. This marks Mediafly's fifth…

Industry News April 27
AI artificial intelligence Canopyio Conversation Intelligence Outreach revenue intelligence Sales Enablement
Outreach Acquires & Rebrands Canopy.io; Reveals New Enablement & Revenue Intelligence Features

Outreach Acquires & Rebrands Canopy.io; Reveals New Enablement & Revenue Intelligence Features

Outreach, an engagement and intelligence platform, acquired revenue intelligence software Canopy.io and rebranded it into Outreach Commit to equip users with sales…

Industry News October 18
Conversation Intelligence customer experience data visualization Five9 Invoca
Invoca Introduces New Features To Improve CX; Reveals Five9 Partnership

Invoca Introduces New Features To Improve CX; Reveals Five9 Partnership

Invoca, a conversation intelligence platform, released a new data visualization dashboard alongside Conversation Review, an interactive call transcript…

Industry News February 10
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How To Sell To Your New C-Suite Buyer

How To Sell To Your New C-Suite Buyer

While 2020 presented many changes and challenges to the sales process, one key trend to keep in mind as…

Demanding Views January 8
Conversation Intelligence customer intelligence ecommerce FullStory Invoca Invoca Exchange
Invoca Announces New App Marketplace & Partner Integrations

Invoca Announces New App Marketplace & Partner Integrations

Invoca, a conversation intelligence platform, has launched its Invoca Exchange marketplace, which is designed to help user build…

Industry News October 30
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Chorus.ai Launches New Capabilities For Analyzing Sales Conversations

Chorus.ai Launches New Capabilities For Analyzing Sales Conversations

Chorus.ai, an AI conversation intelligence platform, unveiled advanced analytics capabilities designed to provide insights into the health of…

Industry News September 3
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