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Latest In: Conversation Intelligence

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Missed Calls, Found Opportunities: MarketCrest’s Data-Driven Success with CallRail

Law firms operate in a fast-paced, high-pressure environment where prospective clients expect immediate connection and reassurance. Hesitation or…

Case Studies January 22
AI artificial intelligence chatbot conversation insights Conversation Intelligence conversation marketing conversational conversational intelligence Drift Sales Enablement sales strategy
Live Agents Have Less Than 2 Minutes To Engage Site Visitors, Drift Research Reveals

Live Agents Have Less Than 2 Minutes To Engage Site Visitors, Drift Research Reveals

Live agents who connect with site visitors within two minutes of the prospect interacting with a chatbot have…

Blog January 16
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Sendinblue Launches New Feature To Help Manage Customer Conversations

Sendinblue Launches New Feature To Help Manage Customer Conversations

Quick Scoop: Sendinblue unveiled a new chat widget, Conversations. Conversations is designed to manage customer communications across all…

Industry News March 29
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OpenAI’s Dane Vahey to offer Keynote Address at B2BMX 2026

Dane Vahey, Head of B2B Marketing at OpenAI, will deliver a keynote address at B2B Marketing Exchange (B2BMX)…

Blog February 23
Allego Conversation Intelligence Data management data strategies Sales Enablement
How Sales Organizations Can Use Data To Quell Economic Headwinds

How Sales Organizations Can Use Data To Quell Economic Headwinds

The economic headwinds that are buffeting businesses have increased in force. In fact, the baseline forecast is for…

Demanding Views February 24
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Invoca Enhances Partnership With Five9 To Drive Revenue & Deliver Seamless CX

Invoca Enhances Partnership With Five9 To Drive Revenue & Deliver Seamless CX

Invoca, an AI-powered conversation intelligence platform, strengthened its partnership with Five9, a provider of cloud contact center solutions,…

Industry News August 17
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3 Effective Tools Sales Teams Need Now

3 Effective Tools Sales Teams Need Now

For sales teams across the country, the shift from in-person to online work during to the Covid-19 pandemic…

Demanding Views July 12
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Mediafly Acquires ExecVision To Help Close The ‘Insights-to-Performance' Gap

Mediafly Acquires ExecVision To Help Close The ‘Insights-to-Performance’ Gap

Mediafly, a revenue enablement and intelligence platform, acquired ExecVision, a conversation intelligence (CI) provider. This marks Mediafly's fifth…

Industry News April 27
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Outreach Acquires & Rebrands Canopy.io; Reveals New Enablement & Revenue Intelligence Features

Outreach Acquires & Rebrands Canopy.io; Reveals New Enablement & Revenue Intelligence Features

Outreach, an engagement and intelligence platform, acquired revenue intelligence software Canopy.io and rebranded it into Outreach Commit to equip users with sales…

Industry News October 18
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Invoca Introduces New Features To Improve CX; Reveals Five9 Partnership

Invoca Introduces New Features To Improve CX; Reveals Five9 Partnership

Invoca, a conversation intelligence platform, released a new data visualization dashboard alongside Conversation Review, an interactive call transcript…

Industry News February 10
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How To Sell To Your New C-Suite Buyer

How To Sell To Your New C-Suite Buyer

While 2020 presented many changes and challenges to the sales process, one key trend to keep in mind as…

Demanding Views January 8
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Invoca Announces New App Marketplace & Partner Integrations

Invoca Announces New App Marketplace & Partner Integrations

Invoca, a conversation intelligence platform, has launched its Invoca Exchange marketplace, which is designed to help user build…

Industry News October 30
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