Latest In: Five9

Conversation Intelligence customer experience Data management Five9 Invoca personalization
Five9 Expands Partnership With Invoca To Deliver ‘PreSense’ Tool For Contact Centers

Five9 Expands Partnership With Invoca To Deliver ‘PreSense’ Tool For Contact Centers

Quick Scoop: Five9 strengthened its partnership with Invoca to offer a joint solution designed to enable real-time data…

Industry News March 23
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Invoca Enhances Partnership With Five9 To Drive Revenue & Deliver Seamless CX

Invoca Enhances Partnership With Five9 To Drive Revenue & Deliver Seamless CX

Invoca, an AI-powered conversation intelligence platform, strengthened its partnership with Five9, a provider of cloud contact center solutions,…

Industry News August 17
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Zoom Initiates $14.7B Acquisition Of Five9

Zoom Initiates $14.7B Acquisition Of Five9

Zoom entered an agreement to acquire Five9, a cloud contact center, in an all-stock transaction valued at $14.7 billion.…

Industry News July 27
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Invoca Introduces New Features To Improve CX; Reveals Five9 Partnership

Invoca Introduces New Features To Improve CX; Reveals Five9 Partnership

Invoca, a conversation intelligence platform, released a new data visualization dashboard alongside Conversation Review, an interactive call transcript…

Industry News February 10
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Five9 Hires New Chief Marketing Officer

Five9 Hires New Chief Marketing Officer

Five9, Inc., an all-in-one cloud contact center solution, appointed Genefa Murphy, PhD, as its Chief Marketing Officer (CMO).…

Industry News January 11
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Five9 Hires Former Cisco Exec As New CTO

Five9 Hires Former Cisco Exec As New CTO

Cloud contact center software provider Five9 has appointed Jonathan Rosenberg as CTO and head of artificial intelligence.

Industry News January 3
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Five9 Launches AI-Powered Solution To Improve CX

Five9 Launches AI-Powered Solution To Improve CX

Five9, a cloud contact center software, has released Five9 Genius, a new solution designed to personalize and enhance…

Industry News May 15
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Five9 Upgrades Virtual Contact Center With Analytics

Five9 Upgrades Virtual Contact Center With Analytics

The latest version of Five9’s Virtual Contact Center (VCC) modernizes the contact center so businesses can deliver a…

Solution Spotlight October 3
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