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Latest In: call center operations

AI-powered customer service call center operations IVR bot Penn State University
Discover how Penn State harnessed Ivy.ai’s IVR bot to bolster call center efficiency, enhance responsiveness, and adeptly navigate the challenges of COVID-19.

How Penn State Revolutionized Crisis Management and Communication with AI-Powered Bots

As a world-class public research university, Penn State is dedicated to creating a positive environment for students, faculty…

Case Studies February 13
call center operations healthcare inbound calling sales operations Sales strategies
Using Convoso's rich suite of call center solutions, Medigap Life has been able to boost revenue growth, increase contact rates and reduce leaked voice mails to support sales efforts.

Medigap Life Boosts Revenue Growth by 300% with Enhanced Call Center Solutions

Medigap Life is one of the nation’s top insurance agencies that focuses on Medicare insurance products. Thousands of…

Case Studies February 6
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