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Latest In: customer experience

2018 3M AI Allison Snow artificial intelligence B2B Marketing & Sales Caroline Robertson conference customer experience Forrester Forrester Research Laura Ramos metrics Penny Wise Steve Casey
Forrester B2B Marketing & Sales 2018: Meeting The Business Consumer On Their Terms Requires Dynamic, Customer-First Experiences

Forrester B2B Marketing & Sales 2018: Meeting The Business Consumer On Their Terms Requires Dynamic, Customer-First Experiences

The business consumer has become more self-focused than ever before, challenging marketing and sales teams to give up…

Industry News October 26
Acquisition content management content marketing customer experience CX digital marketing Sitecore Stylelabs Tim Pashuysen
Sitecore Announces Stylelabs Acquisition, Aims To Build End-To-End Digital Marketing Solution

Sitecore Announces Stylelabs Acquisition, Aims To Build End-To-End Digital Marketing Solution

Sitecore, a customer experience management company, has entered a definitive agreement to acquire Stylelabs, a content marketing management…

Industry News October 11
AI alignment artificial intelligence customer experience CX Marketing
6 Steps To Reverse Engineering Your Customer Experience

6 Steps To Reverse Engineering Your Customer Experience

If your brand's way of delivering customer experiences is ad hoc and doesn't scale, you need to think…

Demanding Views September 28
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