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Latest In: customer experience

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Study: 86% Of Marketers Said They Will Own End-To-End Customer Experience By 2020

Study: 86% Of Marketers Said They Will Own End-To-End Customer Experience By 2020

To better engage with prospective buyers, marketers need a holistic view of the customer journey to provide personalized,…

Industry News April 8
B2B B2C customer experience Lenovo Mirakl personalization user experience
B2B Marketers Apply B2C Tactics To Boost Personalization, Customer Experience

B2B Marketers Apply B2C Tactics To Boost Personalization, Customer Experience

Today's B2B buyers expect a more personalized and omnichannel buying experience, which has many B2B organizations leveraging some…

Industry News December 9
Customer Analytics customer experience Oracle Service Cloud social analytics Social Cloud
Oracle Unveils Social And Service Cloud Capabilities To Boost Customer Experience

Oracle Unveils Social And Service Cloud Capabilities To Boost Customer Experience

Oracle launched new features for its Service Cloud and Social Cloud designed to help users provide an enhanced,…

Industry News August 19
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