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The Expansion Of CX As An Organizational, Data-Driven Strategy

The Expansion Of CX As An Organizational, Data-Driven Strategy

Modern customer experience (CX) has evolved beyond simple data collection into a full-on engagement strategy, with many organizations…

Blog September 14
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How Virtual Events Inspired A Hybrid Future

How Virtual Events Inspired A Hybrid Future

We spent 2020 turning marketing strategies upside down as the world moved to digital-first approaches and remote everything.…

Demanding Views September 10
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Salesforce Releases New Innovations For Service Cloud 360

Salesforce Releases New Innovations For Service Cloud 360

Salesforce enhanced its Service Cloud 360 offering with two new sets of automation and digital contact tools designed…

Industry News September 9
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